Terms & Conditions

1. Introduction

1.1 About What A Fuel

What A Fuel (“we,” “us,” or “our”) is a professional facilitator and mediator in the petroleum industry, connecting verified buyers with reputable suppliers to enable efficient, compliant, and transparent transactions. We do not take ownership, title, or possession of petroleum products and act solely as an intermediary.

1.2 Acceptance of Terms

By accessing our Website or using our services, you agree to these Terms, our Privacy Policy, and any additional terms referenced in specific contracts. These Terms form a legally binding agreement between you and What A Fuel.

1.3 Eligibility

Our services are available only to individuals and entities who can form legally binding contracts under applicable law. By using our services, you represent that you are at least 18 years old and have the authority to enter into agreements on behalf of your organization, if applicable.

2. Our Services

2.1 Scope of Services

We provide the following services:

• Brokerage and Mediation: Facilitating connections between buyers and sellers of petroleum products, including crude oil, refined products, and related commodities.
• Negotiation Support: Assisting in negotiating transaction terms, subject to final agreements between the parties.
• Consultation: Providing market insights, pricing guidance, and industry expertise to support informed decision-making.
• Due Diligence Support: Conducting verification of counterparties and transaction compliance, as agreed in specific contracts.

2.2 Limitations

We act solely as a facilitator and do not produce, own, store, or guarantee the supply or quality of petroleum products. All transactions are subject to final contracts between buyers, sellers, and other relevant parties, as well as supplier availability and market conditions. We are not a party to the underlying transaction agreements and bear no responsibility for their performance unless expressly agreed in writing.

3. Client Responsibilities

3.1 Accurate Information

You agree to provide accurate, complete, and current information when engaging our services, including but not limited to company details, transaction requirements, and compliance documentation.

3.2 Legal Compliance

You must comply with all applicable local, national, and international laws, including but not limited to trade sanctions, anti-corruption laws (e.g., U.S. Foreign Corrupt Practices Act, UK Bribery Act), anti-money laundering (AML), know-your-customer (KYC), and environmental regulations.

3.3 Due Diligence

You are responsible for conducting your own due diligence on counterparties, products, and transaction terms. We may provide support, but you remain solely responsible for the suitability of any transaction.

3.4 Contractual Obligations

You agree to honor all terms of contracts facilitated through our services, including payment obligations to counterparties and us.

4. Fees and Payments

4.1 Brokerage Fees

Our fees are based on a percentage of the transaction value or a fixed amount, as agreed in writing for each transaction. Fees are payable upon successful completion of the transaction, as defined in the relevant agreement, unless otherwise specified.

4.2 Payment Terms

Payments must be made in the currency and method specified in the invoice, within the agreed timeframe (typically 14 days from invoice issuance). Late payments may incur interest at a rate of 1.5% per month or the maximum permitted by law, whichever is lower.

4.3 Additional Charges

Additional fees may apply for specialized services (e.g., advanced consultation, dispute resolution, or expedited support), as agreed in writing.

4.4 Taxes

You are responsible for any taxes, duties, or levies applicable to our fees or transactions, unless otherwise stated in writing.

5. Confidentiality

5.1 Confidential Information

Both parties agree to treat all non-public information shared during the engagement (e.g., transaction details, pricing, or business data) as confidential and to use it solely for the purpose of completing the transaction.

5.2 Non-Disclosure

We will not disclose your confidential information to third parties without your prior written consent, except:

• To service providers (e.g., legal advisors, payment processors) bound by confidentiality obligations;
• To parties involved in the transaction (e.g., buyers, sellers, logistics providers), as necessary;
• As required by law, regulation, court order, or government authority; or
• To protect our rights, property, or safety, or that of our clients or the public.

5.3 Survival

Confidentiality obligations survive the termination of these Terms or any transaction for a period of five (5) years, unless otherwise required by law.

6. Liability and Indemnification

6.1 Limitation of Liability

To the fullest extent permitted by law, What A Fuel shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities, arising from your use of our services or any transaction. Our total liability for any claim arising under these Terms shall not exceed the fees paid by you to us for the specific transaction giving rise to the claim. We are not liable for delays, failures, or losses caused by third parties (e.g., buyers, sellers, or logistics providers), market conditions, or events beyond our reasonable control.

6.2 Indemnification

You agree to indemnify, defend, and hold harmless What A Fuel, its affiliates, officers, employees, and agents from any claims, losses, damages, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms or applicable laws;
• Your participation in any transaction facilitated by us; or
• Your provision of inaccurate or incomplete information.

6.3 Disclaimer

Our services are provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or merchantability. We do not guarantee the availability, quality, or performance of petroleum products or the success of any transaction.

7. Dispute Resolution

7.1 Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles, unless otherwise required by mandatory local law.

7.2 Informal Resolution

In the event of a dispute, both parties agree to attempt to resolve it amicably through good-faith negotiations for at least thirty (30) days before pursuing formal proceedings.

7.3 Arbitration

Any dispute not resolved through negotiation shall be settled by binding arbitration under the rules of the International Chamber of Commerce (ICC). The arbitration shall take place in Singapore, in English, before a single arbitrator, unless otherwise agreed. The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction. Each party shall bear its own costs, unless the arbitrator determines otherwise.

7.4 Jurisdiction

For disputes not subject to arbitration, the courts of Delaware, USA, shall have exclusive jurisdiction, unless otherwise required by mandatory local law.

8. Termination

8.1 Termination by Client

You may terminate your use of our services at any time by providing written notice to info@whatafuel.com. Termination does not relieve you of obligations for fees or liabilities incurred prior to termination.

8.2 Termination by What A Fuel

We may suspend or terminate your access to our services at our discretion, with or without notice, for reasons including but not limited to:

• Breach of these Terms or applicable laws;
• Failure to pay fees;
• Suspected fraudulent or unlawful activity; or
• Conduct that may harm our reputation or operations.

8.3 Effect of Termination

Upon termination, all rights and obligations under these Terms cease, except for provisions related to confidentiality, liability, indemnification, and dispute resolution, which survive indefinitely.

9. Force Majeure

Neither party shall be liable for delays or failure to perform obligations under these Terms due to events beyond their reasonable control, including but not limited to natural disasters, wars, terrorist acts, government actions, trade embargoes, or disruptions in global supply chains. The affected party shall notify the other promptly and resume performance as soon as practicable.

10. Compliance with Laws

10.1 General Compliance

Both parties shall comply with all applicable laws, including but not limited to trade sanctions, export controls, anti-corruption laws, AML, KYC, and environmental regulations (e.g., EU ETS, IMO 2020).

10.2 Sanctions

You represent and warrant that you are not subject to sanctions imposed by the U.S., EU, UK, UN, or other relevant authorities, nor are you located in a sanctioned jurisdiction. We may terminate services immediately if you are found to be in violation of sanctions.

10.3 Due Diligence

We reserve the right to conduct due diligence on you and any transaction to ensure compliance with applicable laws. You agree to provide all necessary documentation promptly upon request.

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with our Privacy Policy and any transaction-specific agreements, constitute the entire agreement between you and What A Fuel, superseding all prior or contemporaneous agreements, whether written or oral.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.3 Amendments

We may modify these Terms at any time. Changes will be posted on our Website with a revised “Effective Date.” Continued use of our services after changes constitutes acceptance of the updated Terms.

11.4 Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights or obligations to an affiliate or successor in the event of a merger, acquisition, or sale of assets.

11.5 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

11.6 Notices

All notices must be in writing and delivered via email to info@whatafuel.com (for us) or your registered email address (for you). Notices are deemed received upon confirmation of delivery.

11.7 Third-Party Beneficiaries

These Terms do not confer any rights on third parties, except as expressly stated.

12. Contact Us

For questions, concerns, or to exercise your rights under these Terms, please contact:

By accessing our Website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.